HELP CENTER

Frequently Asked Questions

Buying

What documents do I need to make an offer?

A valid ID and proof of funds (bank statement or pre-approval letter) are enough to start. Your agent will let you know if anything else is needed once an offer is accepted.

Do you offer installment plans?

Some listings support installment payment — look for "Installment Available" on the property page, or ask your agent which properties currently offer it.

Renting

How much notice do I need to give before moving out?

Standard leases require 60 days' written notice before the end of the term. Check your specific lease agreement, as terms can vary by property.

Selling

How is your commission calculated?

Commission depends on whether we're brokering a one-time sale/rental or managing the property long-term. Your agent will walk you through the exact rate before you sign anything.

General

How quickly will an agent respond to my inquiry?

Inquiries submitted through the website reach an agent the same day, usually within a few hours during business hours (Sun–Thu, 9:00–18:00).

Still have questions?

Our agents are happy to walk you through anything on this list.